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Removals Company Reviews

J A Coles (Removal Contractors) Ltd Reviews

Company Name: J A Coles (Removal Contractors) Ltd
Address: 1 Norman Road,Rangemoor Industrial Area,London, N15 4ND,
Telephone: 020 8808 9151
Email: sales@colesremovals.co.uk
Web: www.colesremovals.co.uk
Total Ratings (Based on 22 Reviews)
Overall Rating
Packing & Handling
Collection & Delivery
Service
Value for Money
Latest Review
The crew worked
Posted on by familycarter
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

The crew worked extremely hard across three days to pack and move our belongings. They were diligent and courteous throughout. The service was excellent and took much of the stress out of moving house. Thank you.
All Reviews
Move in London
Posted on by Mathieu
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

We used JA Coles for our move from North to South London. I must confess it has been the best and smoothest move we have done. The crew was very nice and available, on time and highly professional. We have lot of stuff (and quite expensive for certain of them), and nothing has been damaged or broken. Not event scratches. We will definitely use them, should we move again in the future.
Great company
Posted on by kjwharfe
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

I found Coles really friendly and helpful. The chap who came to do an initial visit was really helpful and provided lots of useful advice. The follow up communications were excellent. Quick and helpful. Just what you want when you’re busy and wanting to get things sorted. On the day of packing, the team that came were extremely hard working, friendly and importantly careful with our possessions. They took great care and pride, and although asked questions to check on what I wanted, were clearly experienced in doing a good job. Equally, they also took great care and consideration when unloading and reassembling our furniture. When the traffic was bad for the trip from London to Yorkshire, they went over and beyond and came back the following morning to unload everything. Great commitment and service. Overall I would really recommend Coles and grateful to the team for doing an excellent job.
Great service
Posted on by David
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

First class service from Coles. This is the second time I have used them and they are far better than any others I have used (this was my seventh move). The staff are polite, make sure everything is safely wrapped and packed and reassemble on delivery. Great stuff and not more expensive than others. I thoroughly recommend them.
About the Company
Posted on by admin
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

J A Coles are an international removals company that have been around since the 1890's providing high quality and speedy removals for over 120 years. They provide their removals services for both home and office clients.
Excellent service all round
Posted on by lturner9176
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

I hadnt heard of Coles and didnt have any expectations and have been completely delighted with their service all round. Booking quotation and office have been very efficient. The surveyor listened properly to complicated details and gave quote for all aspects others didnt. Packing materials arrived promptly and to cap it all the movers themselves were fantastic. Arrived promptly listened and responded to all requests and requirements and finished earlier than we dreamt possible. Id recommend company to anyone. I never write reviews normally but felt I had to in this case.
Only as good as your last job....!
Posted on by jchitsiga
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

Ive previously used J A Coles for two of my previous home moves back in 2012 on those occasions they were up to scratch on all points, and I would have given then a rating of at least 4 across the board with everything safely delivered. Following my previous experience of them I invited them to quote for my move this year 2015 and even though their quote was slightly higher than most I decided to use them again based on the successful outcomes of the last moves they did for me. I was therefore very disappointed and frustrated by the overall negative experience and service I received from them on this occasion and will certainly not be using them again. Fundamentally I expect a professional moving company like Coles to have a sound understanding of the stresses of moving home, and would intend their services to be part of the solution which would ease some of that stress from their customers. In this case I experienced Movers arriving very late on the day 10.30am leading to me being unable to take extra items into my choice of storage as quoted. Being left abandoned with nowhere to store extra items making unpacking impossible. Their office staff threatening to instruct their removal men to stop work and leave my possessions on their van unless I made immediate full payment over the phone, even though the job had not been completed even though I had paid the full deposit they asked for before then started the job. Finally overcharging my debit card by £500 when taking payment without my consent to be fair this was rectified and apologised for very quickly once they realised the mistake. I hope they manage to get back to their previous level of service.
The Best Ever Move!
Posted on by linda.artus1
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

From the very start J A Coles impressed me more than any of the 4 other companies I contacted for a quote. Jeff and Renata in the office were so helpful and the guys on the job were fantastic, helpful beyond the call of duty, polite, friendly and extremely efficient. I recommended them to the couple that bought my place which was a 2nd floor walk-up and they were also delighted. Thank you so much guys!
Great Removal Company
Posted on by sarahbd
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

JA Coles packed us up quickly and effortlessly. Everything was delivered to our new house in perfect condition. Thank you!
Removal Abroad to Sweden
Posted on by simoneeko1@gmail.com
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

I would like to recommend Coles for their complete services. When we were thinking of moving abroad we contacted Coles for a quote. Danny came and was extremely helpful. His experience gave us confidence. We would recommend Coles as the best removal contractors as they are extremely efficient accommodating and above all very friendly.
Brilliant
Posted on by Myrtille
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

We move quite a lot due to work and quite recently moved from France to Switzerland and we still used Coles as they are unbeatable. Friendly, hard working and understanding of my last minute decisions to move the entire living space from end of the room to the next. We will without a doubt be using them next time we move.
Very impressed
Posted on by jdtemp
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

J A Coles faciliated my move from the UK to Ireland. I was impressed with all aspects of working with JA Coles from the initial estimator visit, through the quotation process and the actual removal. All of the team with whom I had interactions were very friendly, professional and courteous at all times. The backoffice team are equally supportive and reliable showing unending patience in answering my many questions with speed and reassurance. I would recommend JA Coles to anyone looking to undertake a house move based on my experiences
Coles
Posted on by adrianjarockyj
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

I found Coles Removals to be a very professional and smooth operation. Obviously moving house is not the most enjoyable of experiences, but working with Coles proved to be very stress free. All my contact with Renata in their head office was not only enjoyable, but all queries and requests were dealt with promptly, and importantly in a friendly manner. The removalists themselves were courteous, and importantly all our belongings were delivered to our new home in one piece! I would be very happy to recommend Coles Removals, and will indeed use them again for our next move.
This is an excellent removal firm
Posted on by billthom
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

In August 2012 my wife and myself sold our London property and moved to a detached house in Scotland in the city of Ayr. I approached several firms in the south east and London. Coles Removals visited our property and took full details and we received a quotation very promptly. The estimate met with our timescales and the price was remarkably competitive. The removal date had to be shifted for us because of delays in completion on our London property but the Coles Removal staff were always helpful and very patient with us and managed to reschedule us without adding extra charges. When we eventually were ready to move, every aspect went very smoothly, the staff who loaded our furniture and fittings were polite, cheerful and very efficient. A different team arrived the next day in Scotland and were equally good at carrying all our items and placing them where required. We had no damage or any breakages, and this included an extensiver amount of porcelains and glass. We would recommend this company with no hesitation as everything went well and at an affordable price. We were especially pleased with the way our business was handled and thank you for taking much of the stress out of what can be a difficult time for anyone moving house.This is an excellent removal firm.
We use Coles everytime we move
Posted on by helenB
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

We move a lot, from London to France, France to Switzerland and probably again soon, Switzerland to who knows where?! We chose Coles in the first place in London mainly because I liked the old fashioned look of the vans!! My initial instinct was right, the staff worked like nothing I has ever seen, it was like a tornado was happening in our home. Because of that and because we trusted them we asked them to move us a second time. Again they were prompt, fast and professional, a different team but just as great. They went above and beyond in Switzerland as an armoire would not fit in the elevator so they carried it up five flights of stairs. They were amazing. Overall we happy and comfortable to use them every time we move.
We were very pleased with Coles
Posted on by Jo
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

we were very pleased with Coles, we had used them before moving into the family house they were now helping us to move out of and were very sad to be leaving! Our first contact was Daniela and she was always very kind, friendly, helpful and professional. Danny Jeakins likewise was always very professional and calm, nothing was cause for concern or too difficult. It was a very stressfull time for us. We had a complicated move, well for us not Coles it seems. All possessions were initially divided into four groups to be packed. the 1st group we took to a temporary flat. the other 3 groups went into storage until we were ready to move into our new flat, then the 2nd went to our new permanent flat 3rd was to go overseas to Malaysia 4th to longer term storage With regard to arrival overseas all without hitch, crates arrived as planned (including our car) and were brought to us promptly. We were unable to get the car released to us for quite some time but that was not the fault of Coles it was an import issue with Malaysian customs. Our only disappointment with regard to any damage, was that the glass in quite a few of our pictures was broken. However no damage fortunately to the pictures themselves. We have now replaced them all. So my only suggestion would be to make pictures more secure and a bit more bubble/ wrapping!! So our experience was a good one, we were very satisfied and would not hesitate to recommend Coles to anyone. For interest my father recently moved from Canada back to UK and my sister arranged a firm to move his possessions. The goods arrived in UK on a Friday but could not be delivered as it was then the weekend!! So were kept over the weekend in the firms warehouse and over the weekend the container was stolen! Also with some other peoples possessions in it I believe. The port police are involved though tell us it may not be recovered????? Needless to say my father is devastated he is 87 years of age and that was all his possessions in the world! A few days later he fell and broke his hip and is now in hospital. If only she had been able to use Coles Many Many Thanks. Jo and Jim Lim
Great Removal service
Posted on by billthom
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

In August 2012 my wife and myself sold our London property and moved to a detached house in Scotland in the city of Ayr. I approached several firms in the south east and London. Coles Removals visited our property and took full details and we received a quotation very promptly. The estimate met with our timescales and the price was remarkably competitive. The removal date had to be shifted for us because of delays in completion on our London property but the Coles Removal staff were always helpful and very patient with us and managed to reschedule us without adding extra charges. When we eventually were ready to move, every aspect went very smoothly, the staff who loaded our furniture and fittings were polite, cheerful and very efficient. A different team arrived the next day in Scotland and were equally good at carrying all our items and placing them where required. We had no damage or any breakages, and this included an extensiver amount of porcelains and glass. We would recommend this company with no hesitation as everything went well and at an affordable price. We were especially pleased with the way our business was handled and thank you for taking much of the stress out of what can be a difficult time for anyone moving house. This is an excellent removal firm. Bill Thom. Ayr, Scotland.
Our removal to Scotland
Posted on by william
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

In August 2012 my wife and myself sold our London property and moved to a detached house in Scotland in the city of Ayr. I approached several firms in the south east and London. Coles Removals visited our property and took full details and we received a quotation very promptly. The estimate met with our timescales and the price was remarkably competitive. The removal date had to be shifted for us because of delays in completion on our London property but the Coles Removal staff were always helpful and very patient with us and managed to reschedule us without adding extra charges. When we eventually were ready to move, every aspect went very smoothly, the staff who loaded our furniture and fittings were polite, cheerful and very efficient. A different team arrived the next day in Scotland and were equally good at carrying all our items and placing them where required. We had no damage or any breakages, and this included an extensiver amount of porcelains and glass. We would recommend this company with no hesitation as everything went well and at an affordable price. We were especially pleased with the way our business was handled and thank you for taking much of the stress out of what can be a difficult time for anyone moving house. This is an excellent removal firm.
Excellent Removal Company
Posted on by bnadalginard
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

Over the past several years I have used the services of this company on several occasions to move some of my property from London, U.K., to my home in Chestnut Hill, MA., USA. I all occasions I have found all my dealings with Coles Removals and its personnel to be of high professional standards, knowledgeable and extremely courteous. Their services were competitive in price and convenience with those of other removals companies. In my experience, the picking up of the property items were carried out on the date agreed upon, the items were properly packaged, transported to the USA expeditiously and delivered to my home in good shape and without any problems. In all cases Coles Removals lived up to the pre-shipment agreement. I have had dealings with many removal and overseas shipment companies over the past two decades. In my opinion Coles Removals is an excellent company and I plan to continue using it in the future for my transportation needs from the U.K. to the USA or vice versa. I would recommend their services to others without hesitation. If there are any questions about the performance of Coles Removals or there is need for any additional information, please do not hesitate to contact me.
Emergency move
Posted on by mummygy2k
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

Would highly recommend Coles. Were abosuletly wonderful both for our move to France and more importantly for the emergency move of our daugher from London to Walsall at 3 working days notice. They even went so far as to purchase some furniture for us for our daughter to take with her. Well done Danny and team.
J A COLES are fantastic!
Posted on by Aucasou123
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

I have moved from London to Doha (Qatar) and sent 3 shipments over with J A Coles. For one of them we were not even in London, and they dealt with everything for us. I VERY highly recommend them. They are VERY well priced compared to other companies, very easily reachable and availble, and I have always found them as polite and helpfull as you can get! I will absolutely use them again when we come back to Europe. I am happy for anyone to contact me on carolineleleux@hotmail.com for further info. Do not believe the fake bad reviews, probably from competitors. I have recommended J A COLES to friends who were also very happy with the service. Use them, they are the best!
J.A. Coles Removals
Posted on by Lisa Hawkins
Review: J A Coles (Removal Contractors) Ltd - Overall Rating: 5

Not such a great company. They gave the wrong quote and were off by about 8,000sterling even though they made a home visit and saw all the goods. The packing and unpacking was a joke with many damaged items. The insurance is worthless and am still waiting for cash for damaged goods. Need to jump through so many hoops to even get a return email that after an international move it is not even worth the 10,000usd of damage they did to goods and brand new house. I only gave them a 2 for service because I needed some documents which they retrieved for me before closing the truck. They did charge me 350sterling for that service though and did not tell me that is what they were doing. The list is long but in general DO NOT USE THIS COMPANY!